If you’ve done all of this and you still have not received your refund yet, please contact us at or missing refunds (if applicable) All shipping costs of the original order are non-refundable. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Thanks so much!ĭefective items purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item. We want to hear from you and know where we could have improved! Send us an email anytime. If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Please note that after an exchange is made, the item(s) do not qualify for refunds. You’ll receive a refund or replacement once we receive the item back if the item is in stock. However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Shipping costs and additional service charges such as gift wrap are non-refundable. The cost of return shipping is not included. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase. Please note you may return most Buddha Stones items (unused) in their original packaging. We understand how difficult it can be to choose personal items online. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page. Other countries not in the list, please see the actual payment page or contact our customer service.Ģ. United States, Canada, United Kingdom, Mexico, Netherlands,Germany, France, New Zealand, Spain, Denmark, Austria, Sweden, SingaporeĪustralia, Israel, Switzerland, Latvia, Italy, Portugal, Greece, Cyprus, Hungary, Croatia, Finland, Ireland, Norway, Thailand, Malaysia, Slovakia, Mexico, Brazil, Poland, Vietnam, Lithuania, Belgium, Japanġ. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
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